Frequently Asked Questions

Where can I watch VIVA Streaming TV?
VIVA Streaming TV is available to watch on desktop, iOS, Android, and TVs with Google Chromecast, or Amazon Firestick.
Can I watch VIVA Streaming TV on my TV set?
VIVA Streaming TV is available on Android TV systems, or can be streamed to a TV with Google Chromecast or Amazon Firestick.
Can I watch VIVA Streaming TV for free?
VIVA Streaming TV offers a FREEVIEW PACKAGE which includes select on-demand episodes of shows in English, Spanish, and Italian, for free! To select this package, sign up today and choose the FREEVIEW PACKAGE during checkout. If you enjoy the service you can upgrade to a paid package from the FREEVIEW PACKAGE.
How many devices can I use simultaneously?
VIVA Streaming TV can be actively streamed on 2 devices simultaneously, with a limit of 4 registered devices.
Is VIVA Streaming TV good for kids?
Is VIVA Streaming TV good for kids?
What's available on VIVA Streaming TV?
Highlights of our most popular offerings can be found on our Shows Page.
Additionally, you can view all of our offerings on our mobile application. Simply download our app from the Google Play Store or Apple App Store.*

* Playing content will require a subscription.
Can I cancel my subscription at any time?
You may cancel membership at any time and will continue to have access to the service until the end of your billing period.
Payments for subscriptions are non-refundable and no refunds or credits will be given for partially used membership periods or for content that was not accessed.
Are there any additional charges?
A $2.45 credit card validation charge will be automatically refunded with a valid credit card entry.
What is the default parental pin?
The default parental pin is 0000, and can be changed in your profile settings.

Still Need Assistance?

Please send an email to vivasupport@tlnmediagroup.com and we'll make sure you get the information you need. Service is available Monday to Friday - from 9:30 am to 5:00 pm - excluding holidays.

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